Contact

We don’t take bookings as our restaurants operate counter service, so you should be able to find a table, even at peak times.

If you want to contact us please use the form below or scroll down for some FAQs. Keep it fried gold!

Get in Touch

It’s good to talk

FAQ

All of our chicken in our London restaurants and kitchens is sourced from halal-certified suppliers and certificates are available behind the counter. We sell alcohol, but we do not use it anywhere in the cooking process. Please note, chicken at our Parkdean Resorts franchise sites is not halal.
Yes, we have a Children’s menu offering for smaller appetites, alongside plenty of other suitable dishes on our menu, many of which can be shared.
We sure do! Our vegetarian and vegan burgers and nuggets are fried in separate fryers.
All of chicken is coated in flour which contains gluten. There may also be trace amounts of gluten on our fries.

Our chicken is dairy free, but some of our sauces aren’t – check with a member of the team and they’ll be able to guide you through the menu

Yes, you can check the allergens for each item on the menu pages.
We don’t, just turn up when you fancy some awesome chicken. Order straight from the counter and take a buzzer; we’ll let you know when your fried gold is ready.

We work with Deliveroo, Just Eat and Uber Eats, who do! Check your app to order, or go the click on the delivery tab in the website navigation.

Absolutely, click the collection tab in this website navigation and fire away.

Our O2, Westfield Stratford and Wimbledon restaurants are fully accessible. Our Clapham Junction and Charing Cross restaurants have a step for entry.

Yes we do! Show us your NUS card to receive 20% off your food at all London restaurants. Not available at Parkdean Resorts. Not in conjunction with any other offer.

Yes we do! Show us your valid Blue Light card to receive 20% off your food at all London restaurants. Not available at Parkdean Resorts. Not in conjunction with any other offer.

Yes. We are open to discussing franchise opportunities in UK & further afield. Please get in contact with us on info@thunderbirdckn.co.uk for more details.